Terms and conditions

About the posters

The images are painted with the use of watercolor and printed on high quality 250 g. fine art paper. This high quality paper makes it look like it is painted in stead of printed on. The prints come in different sizes; 30×40 / 40×50 / 50×70. These are a limited edition, only 500 copies are made! They are signed by the artist with handwritten numbering.

How to handle your print

When taking your print out of the package it might be rolled up, do not be tempted to roll it the other way since it might crease the paper. Instead leave it on a flat clean surface and it will flatten itself, without you having to do anything. If you want to frame your print, please wait when it is completely flat. Treat the print with care and clean hands.

Contact

Please contact me info@maloukalay.com

I will try to answer emails within 24 (business) hours.

Payments

You can pay by PayPal, Ideal and by Bank transfer

Bank: Rabobank

IBAN/SEPA: NL27RABO0316994405

BIC:  RABONL2U

Beneficiary Name: maloukalay

VAT:​ ​NL161481231B01

KvK: 67956513

Delivery Worldwide!

Your order will be delivered to the address you supply when placing an order at the web shop. Please note international delivery times will vary depending on location and may attract import costs if outside the EU.

The Netherlands

Merchandises in stock will normally be delivered within 2–5 business days from the order date.

International

International orders will normally be delivered within 5-14 business days. Please note international delivery times will vary depending on location. All international parcels are sent with a tracking number, which is sent to you in a confirmation email after shipping.

If you do not pick up your package

You will always get a reminder if your package is not collected by your local post office. If you don’t pick up your package in due time, it will be sent back to our warehouse. To cover our costs you will be charged for the delivery costs.

Questions about deliveries?

I will be delighted to help you, please contact me info@maloukalay.com

Return

When for any reason you’re not totally happy with your purchase you can return the item unused and in original packaging within 14 days after delivery. Please send me an email at info@maloukalay.com so I will know when to expect the package. The shipping costs for the return of the package will be yours. As soon as we’ve received your package I can refund your money. Please note: we can’t refund your money when the 14 days after delivery have passed.

Privacy policy

Malou Kalay guarantees the privacy of all users on this site. We will handle all personal information confidentially. Your personal information will only be used to guarantee swift and efficient handling of your order. For all other purposes your information will only be used with your consent. Your personal information will not be sold and will only be made available to others who are involved within the process of your order.

Copyright

Maloukalay All rights reserved. Copying is prohibited.